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Do
Something Different: Stand Out and Step
Up Your Profits
The first step in any sales process is
to gain the attention of your
prospective customer. Without doing
this, there's no way to get your message
across and no way to make a sale—unless
it's by accident.
In order to excel, you must
differentiate yourself.
And even after you gain a customer, it's
imperative that you remain not only
visible, but foremost in their mind. You
want your customer to think of you first
when it comes to buying your product or
service.
Differentiating yourself from your
competitors is worthy of considerable
and constant attention. It will save you
money, time, aggravation and missed
business.
Is this easy? No, it's not.
And that's why it's so uncommon.
Standing out requires real thinking. It
takes brainstorming. It requires knowing
what your customer wants. It demands
knowing who you are and what you stand
for. It also requires knowing your
competition.
What Makes You Special?
Every person—every company—has unique
skills, talents and potential to bring
to the marketplace. It's critical that
you discover what these are.
What special results can you deliver?
How can you do it differently? What
added value can or could you offer?
Get your staff together and brainstorm
this question. Dig deep. Don't accept
the easy answers. And keep digging.
What Do Your Customers Really Want?
You might think you know what your
customers and potential customers need
and you might even be right. But what do
they actually WANT?
Spend time talking with your clients. Do
surveys. Make it easy for your customers
to share their ideas, problems and
dissatisfactions. Listen to them.
The problems they bring up—ones they
have in general and ones they have with
you—are golden opportunities to help you
craft your unique selling proposition
and deliver exceptional service.
How Can You Deliver Your Uniqueness
in the Best Way?
How can you do it faster or better? How
can you make it easier to use your
product or service? How can you make it
less expensive? How can you make your
product/service one-of-a-kind? How can
you help your customer feel more
special? How can you make your product
feel exclusive? How can you be more
responsive?
What can you add to what you sell that
would cost you little or no money but
add real and perceived value?
Explore other industries and think about
ways you can implement strategies or
services from other trades into YOUR
trade.
Perhaps one of the best questions to
keep in the forefront of your mind is
IWWCI (In What Ways Can I) increase the
value of my product/service to my
customers? I have an entire notebook
devoted to just this question. I'm
constantly looking for ways to provide
more value to our members. I sit down
with it often to review my notes and add
ideas.
Doing things differently is worthy of
your attention. And it's a process that
is never complete. It should be constant
and never-ending.
It's also a lot of fun. It will keep
your creative juices flowing. It will
sharpen your thinking and increase your
energy. And it will make you more
profitable while giving greater value to
your customers.
Please review the first paragraph in
this article and then go directly to the
ShowOffCards.com
sign up page
to order your superhero business cards
and get prepared to get noticed!
Note: this article is based upon one of
the ten Ener/Gems from the Freedom to
Achieve system. Get your free special
report by sending an email to freedom@SuccessNet.org
or visiting http://SuccessNet.org/fta
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